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Frequently Asked Questions About Private Air Travel (FAQs)

  • 2019-11-26
  • 1998
  • Aviation Admin
  • 0

Flying commercially wastes hours of your time boarding the plane and taking off to your final destination, not to mention listening to someone's child cry a couple rows around you and waiting in line to use the lavatory. That is why it's only logical to look into private air travel when booking your trips. 

If you're new to the world of private jets and private plane rental, you'll likely have several questions. To lend a hand, here are some of the top FAQs for private air travel:

Is private jet travel safe? 

Of course! Private jet travel follows the same safety standards as commercial airlines. You should feel just as safe flying in a private charter jet as a commercial jet. 

How much does it cost to charter a private jet?

It’s important to keep in mind that when you charter a private jet, you’re renting the entire aircraft. The price of the flight can range from hundreds to thousands of dollars per flight. It depends on the size of the jet, the charter company you're booking through and the destination you are flying. 

How do I decide on which aircraft is right for me?

Your dedicated Advisor from Aviation Horizons will work diligently to locate available and competitively priced aircraft options based on your personal preferences and several other factors including flight distance, luggage requirements, and amount of passengers. Surely, we have our own fleet of aircraft as well as the ability to provide you with any private jet available in the market.

What documentation do I need for my flight?

A government issued ID is required prior to boarding. Boarding will be denied to any passenger without proper documentation when such is required by law or customs. All passengers are required to carry a passport when traveling internationally. All documents required for international travel must be presented to the flight crew for review prior to boarding. But don’t worry! This won’t be time-consuming at all.

Can private jets fly into major airports? 

Absolutely! And you can land your private jet at international and domestic airports, which means your private jet can land on airports that first class and business class planes can’t touch.

What is the difference between a one-way flight and an empty leg?

A one-way flight is simply a flight traveling from one airport to another, without a return leg scheduled to create a round trip. When this happens, the private aircraft used for these one-way flights need to return to their operator’s base airport, creating what is called an “empty leg” flight; these flights are scheduled to return to their home airports without any passengers on board, and can be sold at heavily reduced prices to offset the cost for the operator, which also presents our clients with opportunities for huge savings.  It is very important to note that Empty Leg pricing is NOT standard pricing. You are saving a lot of money by booking an empty leg over a “live” leg, however it may come at a cost to your convenience. For example, if the passenger/owner who booked the “live” leg of the trip decides to cancel their flight, the empty leg that you booked will suddenly become unavailable and your booked trip will be cancelled. Additionally, if the passenger/owner of the live leg decides to change their departure time, it can start a domino affect and you will be required to change your departure time to accommodate their change. It is risky, but if you are willing to take the risk – there are savings up to 75% off the normal flight cost.

How far in advance do I need to book a private jet? 

With it being a private flight, you have the ability to book a jet within hours of needed departure. However, it's suggested to book at least a few days in advance. 

How do you ensure my privacy?

Your privacy is of the utmost importance to us. All information regarding passenger and charter flight itineraries are confidential in order to safeguard your privacy. Details are only shared on a strict need-to-know basis.

Are there any luggage limitations or recommendations?

Each aircraft has different baggage compartment sizes and weight limitations. Your baggage will be stored in the Aft of the aircraft or the nose for your safety and convenience. When flying privately it is important to let us know what your expected baggage weight and size will be so we can accommodate you and your guests. It is always a best practice to travel with soft-sided baggage if you are looking to maximize the amount of items you will be bringing. If you have concerns about your fragile items or over-sized baggage, just give us a call and we can walk you through all the options.

Can you arrange my transportation to and from the airport?

Of course, town cars, Stretch limousines, Mercedes Benz SUV’s and any type of vehicles can be arranged to bring you back and forth to your private flight at the airport.

Do you arrange tours, hotels, or concierge services?

We do not directly offer tour arrangements, hotel reservations or concierge services to our clients. Simply put, we focus all of our attention on being the best Jet Charter Brokerage Company in the industry. Nevertheless, for your convenience, we have negotiated with various organizations in order to bring you discounted prices and exceptional levels of service on any additional needs you may have.

Where do I go to board the private jet?  

In both smaller and larger airports, you will go to our fixed operation base where the ground crew will escort you to your plane. 

Can I smoke on my private flight?

One of the reasons that some individuals prefer flying private is simply because they can smoke their cigarettes or favorite cigars/pipes while in flight. If your preference is smoking, no problem, we will find you a private airplane that allows smoking on board. You must let us know about this requirement before as special accommodations will need to be made. 

Can you help me acquire and manage my own aircraft?

Absolutely! Our brokers have worked with every aircraft type in the private aviation industry, and our knowledge and expertise is an invaluable resource when looking to purchase your own private or corporate aircraft. Aviation Horizons has assisted clients interested in purchasing their own private jet or aircraft for personal and leisure use. We’ve coordinated with corporate travel and logistics departments to help acquire the right type of jet for their personal and business needs.

Do you provide WIFI connection on private jets?

For jets that typically fly shorter distances and haul fewer people, the need for connectivity may not be as great as it is for longer flights or on heavier iron where more people are on board. As a result, not all private jets offer inflight WIFI. However, as long as your choice goes for a large jet or a long-haul flight, Aviation Horizons can find you a private jet with WIFI internet onboard. We can also arrange your next private jet to include any of the following:
Wi-Fi Internet
Televisions with and without DVD players
Satellite Flight Phones
Fax Machine
Music
Entertainment systems
IPod/IPhone connectivity
Coffee/Espresso Machines /Microwave

Will there be a flight attendant on board?

While some aircraft require a cabin attendant on board, others may not. If your flight does not require an attendant, but you prefer to have one, cabin attendants may be available upon request.

Will my private air charter flight be personalized specifically for me?

Of course, each and every one of our clients can rest assured their private air charter flight will be reserved and designed to fit their business and individual’s preferences.

How does the cost of private jet charter compare to commercial airline flights?

Private jet charter is typically pricier than flying with commercial airlines. However, when you consider the additional costs of commercial airline flights, like hotels, parking, and time spent waiting in long security lines, it becomes far more reasonable than you might expect. When you fly by private air charter you save time as you routinely fly closer to your intended destination which can eliminate the high costs for hotel accommodations with overnight stays. And you also eliminate the long airport security lines, delays and snarled traffic getting to and from a major airport.

May I bring my pets to travel with me?

Absolutely! Your pet is a welcome guest on any of our flights. It is important you advise our private jet flight team that you’ll be bringing a pet so we can make sure to accommodate you on a pet friendly aircraft. Also, for your pet’s safety we do require the pet be restrained during takeoff and landing.

What are my options for food, menu and catering on my flight?

At Aviation Horizons, the client is the number one priority and asset of our company. We have no limits on catering or special services you might need for your flight. We have a wide array of food and beverage choices, as well as personal and business services available for each private air charter flight. Our private concierge team can arrange almost anything you would want for you air charter flight.

Have Any Other Question(s)?

Do you have a question we didn’t cover here? Whether you’re a new client looking to book your first private flight or someone we have worked with on a regular basis, we want you to feel as comfortable as possible about our service and private aviation. Our goal is to provide you with the highest level of service possible, including providing answers to all of the questions you may have during the booking process. Our team is available for you 24/7 – Don’t hesitate to reach out to us and ask!

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